Claernity is a software product provided by Valuenite, a sole proprietorship registered in the Netherlands, operating under the commercial name “Valuenite IT” (hereinafter “Valuenite”). Valuenite is registered with the Dutch Chamber of Commerce (KvK) under number 95493964, operates under VAT identification number NL005156758B65, and can be contacted at contact@valuenite.net.
Valuenite acts as the data controller for the limited personal data it collects in order to provide Claernity, as described in this Policy. Valuenite is not a controller or processor of the Content stored by the User, because Valuenite neither receives nor holds it.
This Privacy Policy explains how Valuenite collects, uses, stores and protects personal data in connection with Claernity, in accordance with the General Data Protection Regulation (GDPR) and applicable Dutch data protection law.
This Policy applies to all individuals using Claernity, including users of the Free Plan, users of the Pro Plan, and visitors to claernity.com. It does not apply to the separate services of Valuenite IT, which are covered by the Valuenite IT Privacy Policy.
Claernity stores the User’s notes, tasks, events, files and attachments in a location chosen by the User: the User’s own device, a folder selected by the User, or the User’s own Google Drive.
This Content is not transmitted to, processed by, or stored on servers operated by Valuenite. Where the User synchronises with Google Drive, the application communicates directly from the User’s device to Google.
Valuenite has no technical means of reading, copying, analysing or disclosing the Content of any User.
Where the User purchases a paid plan, payment is processed by Google Play or the Apple App Store. Valuenite does not receive, process or store payment details.
Where the User chooses to synchronise with Google Drive, Claernity requests a single Google permission: https://www.googleapis.com/auth/drive.file.
This permission allows Claernity to create its own folder in the User’s Google Drive and to read, modify and delete the files it has created there, together with files the User explicitly selects and provides to the application through the Google Picker.
This permission does not allow Claernity to view, list, read or search any other file in the User’s Google Drive. This restriction is enforced by Google. Valuenite has deliberately elected not to request a broader permission.
Google user data is used solely to store and retrieve the User’s own Vault, on the User’s instruction. It is not used for advertising, not sold, not shared, not used to develop or improve any model, and not read by any person at Valuenite.
Claernity’s use and transfer of information received from Google APIs to any other application will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Personal data is processed to authenticate the User, to maintain a signed-in session, and to enable synchronisation with the storage chosen by the User.
Personal data is processed to respond to support requests.
Diagnostic information is processed to identify and correct defects.
Personal data may be processed where required to comply with a legal obligation.
Processing of the account identifier and authentication token is necessary for the performance of the agreement to provide the Service (Article 6(1)(b) GDPR).
Connection to Google Drive, connection of an AI assistant, and the enabling of notifications each take place on the basis of the User’s consent (Article 6(1)(a) GDPR), which may be withdrawn at any time.
Processing of aggregated diagnostic information is carried out on the basis of the legitimate interest of Valuenite in maintaining a functioning and secure Service (Article 6(1)(f) GDPR).
Where applicable, personal data is processed to comply with legal obligations (Article 6(1)(c) GDPR).
Valuenite does not sell personal data and does not share it for advertising purposes.
Sharing occurs only to the extent necessary to operate the Service. Each processor is bound to process personal data solely on the instructions of Valuenite.
Content is never shared, because it is never held.
Certain processors may process data outside the European Economic Area.
Where such a transfer occurs, it takes place on the basis of an adequacy decision or of appropriate safeguards, including Standard Contractual Clauses.
Personal data is retained no longer than necessary for the purposes for which it was collected.
Content is retained by the User, in the User’s own storage, for as long as the User chooses. Valuenite has no role in its retention or deletion.
Requests may be submitted to contact@valuenite.net.
The User has the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) or with the supervisory authority of their place of residence.
Claernity sets one cookie, containing an encrypted authentication token. It is strictly necessary for the operation of the Service.
Claernity does not use advertising cookies, tracking pixels, analytics profiles or third-party trackers.
Claernity stores data in the browser or application storage of the User’s device in order to function offline. This data remains on the device and is not transmitted to Valuenite.
No method of transmission or storage is entirely secure. Valuenite cannot guarantee absolute security.
In the event of a personal data breach presenting a risk to the rights and freedoms of individuals, Valuenite will notify the competent supervisory authority within 72 hours and, where required, the affected individuals.
Reminders are scheduled by the operating system of the User’s device, on the basis of information already present in the Vault.
No reminder, and no title, date or time associated with a reminder, is transmitted to or stored by Valuenite.
Notifications require the permission of the User and may be disabled at any time.
AI functionality is disabled until enabled by the User.
Where the User connects an AI assistant or supplies an API key, the request is made from the User’s device to the AI provider chosen by the User, under that provider’s terms and privacy policy. Valuenite is not a party to that processing and does not receive its content.
A connected assistant can access the User’s Vault only. It cannot access other files in the User’s Google Drive, the User’s device, or any other person’s Vault.
Valuenite does not use Content to train, fine-tune or evaluate any model, and has no technical means of doing so.
The User may exclude individual notes or folders from AI access, review a log within the Service of everything an assistant has read or written, and revoke access at any time.
Valuenite does not take decisions producing legal or similarly significant effects concerning the User based solely on automated processing.
Claernity is not directed at children under the age of 16 and Valuenite does not knowingly collect their personal data.
Where Valuenite becomes aware that such data has been collected, it will be deleted.
Valuenite may update this Privacy Policy to reflect changes in the Service or in applicable law.
The current version is published at claernity.com/privacy. Where a change materially affects the User, notice will be given in the Service before it takes effect.
Questions, requests and complaints regarding this Privacy Policy may be addressed to Valuenite at contact@valuenite.net.
Valuenite • KvK 95493964 • VAT NL005156758B65 • the Netherlands.